2.7 SIMPLIFIED HELP TABLE

PROBLEM FIRST TRY  IF PROBLEM PERSISTS
GO TO
 Basic Information  Handbook  Programme Leader
 Director of Education
 Illness  Humanities Education Team
 Academic Tutor
 Personal Tutor
 Student Support Tutor
 Specific Provision
(eg. Disability, dyslexia)
 Student Support Tutor  AccessAbility
 Module  Seminar Tutor  Module Convenor
 Programme  Programme Leader  Director of Education
 Study Skills  Personal Tutor  University Study Skills Support
 Personal  Personal Tutor  Student Support Tutor
 Counselling Service
 Personnel (Other Students)  Seminar Tutor or Personal Tutor  Head of Department
 Personnel (Seminar Tutor)  Personal Tutor  Head of Department
 Personnel (Personal Tutor)  Director of Education  College Associate Dean of Education
 Change of Programme  Personal Tutor  Director of Education

 Breach of Code of Good Teaching Practice

 Director of Education  College Associate Dean of Education
 Other Major Complaint  Head of Department  Dean of Taught/Research Faculty
 Minor Complaint  Student-Staff Liaison Committee  Personal Tutor
 Extension request  Humanities Education Team
 Personal Tutor
 Director of Education
 Request for mitigation  Humanities Education Team
 Personal Tutor
 Director of Education